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Refund & Cancellation Policy – Orker Pvt Ltd
Refund & Cancellation Policy for Orker 360° Site Tour
Cancellations by Customer
· Cancellations requested at least 24 hours before the booked slot will receive a full refund.
· Cancellations within 24 hours of the booked slot are non-refundable.
Rescheduling
Customers may reschedule bookings up to 12 hours before the scheduled slot,
subject to availability.
Cancellations by Orker
If Orker Pvt Ltd cancels a booking due to site inaccessibility, safety concerns,
or operational issues, a full refund will be issued.
Refund Process
Approved refunds will be processed within 5–7 working days to the original payment method.
Non-Refundable Items
Completed services and partially delivered site tours are non-refundable.
Contact
For refund or cancellation requests:
Phone: +91-8217204994 (Mon–Fri, 9 AM – 6 PM)
Email: [email protected]