Privacy Policy for Orker Services

• At Orker Private Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services, including the Orker Eye – Smart Monitoring app and the 360° Site Tour booking service.
  
  
• Information We Collect
  When you use our app or booking service, we may collect the following types of personal information:
  · Information you provide, such as your name, email address, phone number, and project site details.
  · Information about your device, such as device type and operating system.
  · Information about your usage of our app, such as the features you use and the content you access.
  · Booking and payment details, such as transaction IDs and booking slot information (Note: we do not store your complete card, UPI, or bank credentials).
  
  
• How We Use Your Information
  We use your personal information to:
  · Provide you with the monitoring and site tour services you request.
  · Process bookings and payments for the 360° Site Tour service.
  · Improve our app and develop new features.
  · Communicate with you about your bookings, our app, and related services.
  · Comply with legal obligations and enforce our policies.
  
  
• Sharing Your Information
  We may share your personal information with:
  · Service providers who help us operate our app, booking system, and payment processing.
  · Legal authorities or other third parties as required by law or to protect our rights and interests.
  We do not sell or rent your personal information to third parties.
  
  
• Data Security
  We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure.
  
  
• Data Retention
  We retain your personal information for as long as necessary to provide you with our services and to comply with legal obligations.
  
  
• Your Rights
  You may contact us to access, update, or request deletion of your personal data. If you withdraw consent for certain uses, some services may no longer be available to you.
  
  
• Updates to this Policy
  We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through our app.
  
  
• Contact Us If you have any questions or concerns about this privacy policy or our data practices, please contact us at  [email protected]